SHIPPING AND DELIVERY

We offer worldwide delivery; your order can be sent to an address selected by you.

Our products are ready to be shipped within 2-3 business days. Please note, the processing time could be a bit longer if you order a frame as well.

Our current delivery time is 5-7 business days. If you want more information on your exact delivery time for your country, please send us an email to info@projectnord.com.

The delivery cost €5.90. We offer free shipping for orders over €32.00.

Yes. As soon as your order has left our warehouse, you'll receive an email with a tracking number, so you can follow the parcel until you get it.

If you have a problem with tracking your order, send us an email to info@projectnord.com (please, state your order number in the email).

No, there are no extra fees.

RETURN AND REFUND

You can return the item within 30 days if you do not like it. In this case, please contact us at info@projectnord.com; we would like to hear more about why you are not satisfied with our product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Our address: 

Project Nord (Blazar Capital)
Lindgreens Allé 9
2300 København
Denmark

Please note, we cannot cover the return shipping fee. As soon as we received the item, we start processing your refund.

Please note, we cannot cover the return shipping fee. As soon as we received the item, we start processing your refund.

As soon as we receive the returned item, we start processing your refund. It should take no more than 48 hours to get your money back. You will also receive an email once we handled the refund.

If you have a question or problem, please, write us an email to info@projectnord.com.

ODER INFORMATION

Yes! Subscribe to our newsletter at the bottom of the page, and you will be rewarded with a 10% discount code.

On the checkout page, there is an option to Enter Discount Code.

Enter your voucher or discount code, and the amount will be subtracted from your order total.

If you wish to change your order, please let us know as soon as possible by sending an email to info@projectnord.com.

However, we cannot change your order after we have processed it.

No confirmation email yet? Don't panic. Sometimes our emails take a couple of minutes to be sent, or sometimes sadly land in the promotions or spam folder. 

Please recheck all of your email folders in 30 minutes - if you still haven't received one, send an email to info@projectnord.com, and we'll be happy to confirm your order and resend the confirmation email. Sorry for the inconvenience.

In case you added a wrong address or wish to change it, please contact us as soon as possible through email at info@projectnord.com. If the order is not shipped yet, we can cancel your order, and you have to place a new one with the correct address.

Unfortunately, it's impossible to send the package to a different address once the order has already been shipped. We suggest contacting your postal courier directly if this is the case.